VODAFONE Business Solutions, a specialist business unit within Vodafone Ghana has launched a unified communication portfolio aimed at increasing the productivity of businesses.
The services of the new portfolio include a Vodafone hosted Virtual PBX for business, hosted Audio and Video Conferencing Solutions, Vodafone Broadband Telephony for Business and an Information Technology (IT) managed security product.
According to the Head of Vodafone Business Solutions, Mr Derek Appiah, the introduction of these services was necessitated by the feedback gained from clients with the surging use of data by businesses.
He said as the use of data became robust, it offered new opportunities for businesses to get on and experience new services.
Vodafone Business Solutions, he explained was thus committed to using new services to improve productivity and infrastructure for people dedicated to the business market.
At the 3rd Information Technology (IT) Manager?s Forum organised by Vodafone Business Solutions, the Chief Executive Officer of Vodafone Ghana, Mr Kyle Whitehill, who addressed the forum through the Video Conferencing Service said the service offered a platform for people to communicate through different means.
The video conference, he also noted, was to provide a straightforward means for people to meet the numerous demands of their clients, who would be expected to have broadband connectivity.
He said the quality of the service was superior and also pledged Vodafone?s commitment to continue investing to provide better services for their customers.
Presenting an overview of the newly introduced services, the Head, Product and Propositions of Vodafone Business Solutions, Mr William Akwasi Agyei said the feedback from clients which indicated that mobility was becoming more important from a productivity point of view facilitated the launch of the service.
He said businesses were faced with challenges in their operations which the service had come to resolve, offering them a platform to increase productivity, collaboration, be cost efficient and offer a simplified user experience for businesses.
Vodafone Business Solutions, he explained was ?empowering people to be highly productive through the freedom to choose when, where and how they work.?
He explained that Vodafone hosted Virtual PBX for Businesses, was a PBX based convergence communications service which allowed users to combine fixed and mobile telephony into a single unified platform for managing and receiving calls.
He said the service also allowed subscribers to ensure they never missed a call and benefitted from features such as a single auto attendant, extension dialing and a single web portal for managing all devices.?
He explained that with the new Virtual PBX complete product, most companies would save between 40 and 80 per cent on monthly phone costs, while customers would be able to save money as there was no cost incurred for the PBX hardware or software, no hardware maintenance or support fees and no hardware upgrade or enhancement costs among other benefits.
According to him the hosted Audio and Video Conferencing Solutions allowed dispersed teams, located anywhere in the world, to work together and exchange information as if they were in the same place.
The conferencing solutions would reduce unnecessary travel and cut cost, conduct more training sessions frequently and reach a wider audience as well as improve the ability of businesses to foster partnerships, he noted.
The Vodafone broadband telephony gives businesses the ability to connect existing analogue devices to their system and hosts communications services that integrates all corporate communications, Mr Akwasi Agyei addded.
Source: http://www.modernghana.com/news/416410/1/vodafone-business-solutions-launches-communication.html
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